Frequently Asked Questions
Where are you located?
We're at 414 Jackson Street, Suite 207 in North Beach. Explore our Parking Guide​ if you'll be driving, and our Neighborhood Guide for things to do before or after your appointment.
Do you take insurance?
Short answer, no. Long answer: We are considered an out-of-network chiropractic clinic, and our treatments are driven by what the doctor deems best for you, not what insurance companies dictate is best for you. If we took insurance, we would have to sacrifice this quality of care.
​
If your insurance company accepts out-of-network providers, you can request a Superbill. You are responsible for asking our office for a Superbill and providing the Superbill(s) to your insurance company for reimbursement.
What payment methods do you accept?
We accept all major credit/debit cards (this includes FSA/NSA cards) and cash.
What's your mask policy?
Patients are no longer required to wear masks, but we do offer them if you'd like to wear one. If you're getting over a cold or have other illness concerns, please wear a KN95 or N95 mask for your safety and the safety of our team. See all our office policies.
I've got to cancel, what's your policy?
We ask for 24-hours' notice, otherwise we'll charge the full price of the session. Any cancellations received on Sunday will be processed first thing on Monday morning and will be treated as 24-hours notice.
​
If you're sick or showing COVID symptoms, or if there are other extenuating circumstances, please contact us so we can find the best solution to keep you and our team safe. See all our office policies​.